Refund policy

Backseat Mechanic Refund Policy

Free first month: if our free preview finds nothing to skip or question on your estimate, your plan's first month is free. You won't be charged until a month after you join, and we'll email you 3 days before that first charge. Cancel before then and you pay nothing. One free month per person.

Refunds: if you join without a preview and we don't find anything to skip or question on the first estimate you send us, we refund your first month within 7 days of that answer, without you having to ask: your first payment on a monthly plan, or one-twelfth of the price on a yearly plan. Otherwise, monthly payments aren't refundable. If you cancel a yearly plan within 14 days of buying it, before we've sent your first answer, you get a full refund automatically. After that, yearly payments aren't refundable.

When you cancel, your plan stops renewing, and you keep the service until the end of the period you paid for.

If we end your plan ourselves for any reason other than misuse, such as shutting down the service, we'll refund the unused part of your plan. If we change our Terms of Service and you cancel because you don't accept the change, email hello@backseatmechanic.com and we'll refund the unused part.

Questions about a charge? Email hello@backseatmechanic.com. Please allow one business day for a reply.